Make an appointment

To see Dr Lu, please ring for an appointment.

Please phone: (02) 9745 4448

Mon - Sat: 9.30am - 1pm and 2.30 - 6pm. (phones are unattended 1pm - 2.30pm)

Our practice is closed Wed + Sat afternoons, Sunday + Public holidays.

Walk-in appointments may not be available, but there are limited "on the day" appointments.

If our phone is engaged, please ring again later. Please do not leave phone messages, we are unable to respond to these.

If unable to get through on the above number, please ring (02) 9744 1432

As we see frail + elderly patients, we are continuing with certain precautions, including masks + screening patients at the time of booking appointments. Please advise your reason for visit when making the booking.

If possible, please bring your own mask + wear it at the clinic. If you do not have a mask, we will give you one.

Please inform us if you have fever, sore throat, cough or shortness of breath, or have had contact with a known or suspected case of Covid, Flu or other infectious illnesses. Dr Lu will do Telehealth consults in these cases.

Appointment Screening + Mask Policy

Dr Lu's current work hours

- Monday am session

-Tuesday am + pm

-Thursday pm session

Please note: Dr Lu's hours differ from the opening hours of Enfield Medical + Dental clinic.

Long Appointments

Please ask for a long appointment if you:

- have 3 or more issues or a complex condition

- need a Pap smear

- need Acupuncture

- need a Care Plan

Please note that sometimes there may be unforeseen delays, and you may be seen later than your appointment time.

We thank you for your patience and understanding.

Urgent appointments

Please inform us if you have an emergency or need urgent review.

Please advise our receptionist of your symptoms so we can fit you in on the day or call you back with advice.

Confirming Appointments

We will aim to confirm your appointment the day before, or on the day of your appointment if you:

- are a new patient to the practice

- are booked for a long appointment

Cancelling Appointments

Please ring us to cancel your appointment if you are unable to attend. Please inform us as soon as practicable, and by the morning of your appointment at the latest, so we can fit in other patients if needed. Your co-operation is appreciated.

Please note that if you do not attend a booked appointment + fail to inform us on more than 1 occasion, you may be charged cancellation fees or you will no longer be bulk-billed (if pensioner or HCC holder).